Tech Support Scam Aug 11, 2022

Scam Type

Tech Support Scam

Business Name Used

Arvada Excel Llc

Date Reported

Aug 11, 2022

Victim Postal Code


Total Dollars Lost


Scam Description

This is a fraudulent and vicious company. In my most recent interactions, their phone agent misrepresented himself as being McAfee, they sent an email that a 3-year purchased McAfee subscription ended at 6 months and requested an additional $290, and they sent an email from fraudulent email “mcafee@mail.email-ssl.com” imitating a real McAfee email full of phishing links. They also refused to help me unless I went through a screen control program. Prior to this, through almost 6 hours of phone calls, convinced my dad to use their McAfee subscription and took a check for $349 for 3 years of protection. I believe they were part of a scheme about ‘McAfee’ on my older father confusing and convincing him to send $3000 (the Zelle limit) through an elaborate process of trying to give a rebate, then them ‘over paying’, and then demanding money in return. That unfortunately happened when I was not with him, though recounting the story it seemed very linked to all this McAfee software messaging (which they are fraudulently doing).