Scam Type
Tech Support Scam
Date Reported
2022-12-10 00:00:00
Victim Postal Code
10552
Total Dollars Lost
0
Scam Description
Just popped up on my computer…”do not shut off computer..advised to call Microsoft hotline 1-833-6201569 I called and the guy asked me a few questions then put me on hold- some report popped up and indicated .my computer infected with “Trogen Spyware” a guy with a foreign accent gets on th phone and asked a lot of questions re my computer access. asked for my internet company. my relephone # and then told me he had to go thru a Verification Process went down a log list of at a specified time i.e between did i purchase items from retailers, do I use for my finances online and others. ( answered yes and do not remember to other questions ..he then told me he will check my system, came back and said he emailed my problem to verizon…first he said he will contact them…came back to me and he contacted verizon when i asked what is the phone # he used , he then said he emailed and did not phone….could not give me either # he used stating…#designatd only by Microsoft…I asked for his name and he said and spelled out LAURA,,,I said he sounded like a man,,,i asked if he is a man or a woman…he said woman…he then told me verizon will run a check and will get back to me in 1 1/2 hrs. of course no call. I later checked microsoft cusomer service #- which is 1 800 642-7876 a different #!. of course…I shut down and my computer came on as usual! Please be aware! Thank you.
