Scam Type
Tech Support Scam
Business Name Used
Geek Squad Tech Support
Date Reported
Sep 26, 2022
Victim Postal Code
44312
Total Dollars Lost
0
Scam Description
I was first called last year about a extended warranty from the supposedly local Geek Squad at Best Buy, when all I was looking for some information as far as the warranty cost because I had filed a claim with the local Geek Squad to get repairs completed or advise on how I could make the repair. The man I spoke to at the Geek Squad had a heavy accent which made it hard to understand him, and I remember than that he kept trying to charge me for warranty service when I still had a manufacturers warranty in force. At that point I just hung up the phone and never heard back from them.
Today I get a email from these same people claiming to be Geek Squad Techs, and the email stated that they have completed payment for a Transaction that I never authorized, but supposedly it also states that I have chosen the automatic renewal option for Membership for the next 5 years, so when I called them on the toll free number supplied, it sounded exactly like the same person I spoke with last year. Again this guy was trying to get personal information from me which I refused to do, so then I hung up the phone. A few minutes later I get a phone call from someone in Hawaii, and I suspect it was the same guy because I don’t know anyone in Hawaii !