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Online Purchase Scam Apr 24, 2022

Scam Type

Online Purchase Scam

Business Name Used

Lensmart

Date Reported

Apr 24, 2022

Victim Postal Code

94304

Total Dollars Lost

$110.00

Scam Description

I bought 3 pairs of glasses. They filled an incorrect prescription on 2/3 of the glasses so I called to ask for a refund. The phone number does not work. I then emailed them. They are now asking for my prescription paperwork with my personal information on it. There is no reason for this as my prescription was filled correctly on one of the items. Therefore it’s 100% their fault that the other two items are incorrect. They are persistent and refuse a refund even though it’s within their return window/policy. This is a scam, they only want my personal information.