Scam Type
Online Purchase Scam
Date Reported
2023-03-22 00:00:00
Victim Postal Code
27215
Total Dollars Lost
62
Scam Description
I placed an order via their website on 2/7/23. Received my order confirmation stating they will email again when the order is ready to ship. I never received an email so I reached back out on 2/22/23 asking for an order update and got a generic email about how it takes a long time to process and to be patient. Still nothing as of 3/7/23 so I emailed support again requesting a refund as still nothing has shipped and received a generic email back asking if I would accept a $5 coupon instead. On 3/10/23 I denied the coupon and insisted a refund. On 3/13/23 I received an email that they were sending it to the appropriate department for a refund. Still nothing so on 3/20/23 I followed back up via email about my refund and received another email that they are working on it. As of 3/22/23 I have not received communication or a refund. This is a scam!
