Counterfeit Product February 09, 2024

Scam Type

Counterfeit Product Scam

Business Name Used

Brent Faiyaz Lost Kids

Date Reported

February 09, 2024

Postal Code

08096

Total Dollars Lost

$ 80

Scam Description

I originally ordered from the real website. I then wanted to order the matching sweat shirt. So I searched Brent Faiyaz. I thought I was on the same website that I brought the first product from. When the product arrived I quickly noticed that the graphics were blurred, the material was different and very poor quality. I reached out to the company, sent them pictures of the product and told them I wanted to initiate a refund. They initially stated since the cost to ship the return was so expensive, I can keep the product and they will return 30% of my payment. I told them I wanted my full refund and I wanted to return the product. We kept going back and forth and each time they would agree to give me more of my money back until they stated that they would give me my full refund weeks ago and I still do not have my refund. They stated that my refund was granted. I requested proof of the refund this morning and am waiting for a response.

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