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Utility

Scam Type

Utility Scam

Business Name Used

imposter of Spectrum

Date Reported

Sep 22, 2022

Victim Postal Code

54947

Total Dollars Lost

0

Scam Description

Automated call that said from Spectrum, press one, for money saving promotion. Pressed one, an offshore voice told me Spectrum was running a promo for their existing customers, asked my zip code, then told me I could save $16.85 per month for one year. They knew I used auto payment & the exact amount of my bill. They also new the last 4 digits of the credit card used for the payment. To get the deal I had to pay my current bill right away. I agreed to this, & they transferred me to someone else to process my current payment, his name was Jake. I gave him the credit card number, he said it would process under promo name of Quaertech. If I had questions I could call Jake back at 915-615-7563 x8041.
My credit card (Capital One) declined the transaction and Jake called me back & wanted me to call my credit card company and approve the transaction. I said no & told him I thought this was a scam and hung-up.
The credit card company said they tried to process the card 3 times. They canceled the card & are issuing a new one.

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