Tech Support Scam
Business Name Used
September 14, 2023
Total Dollars Lost
Recently on my bank statement I have noticed charges made to my wife’s debit card, in strange pattern, made by. BAZONEFR.COM
The website of BAZONEFR.COM in many words says nothing about what the firm does do. No address or telephone provided. I did write an email to the provided e-mail address, not expecting any replay. To my surprise Bazonefr did reply, asking for the data enabling them to identify the charge. I did provide the bank card info as requested and in reply they sent me a note that they have tried to return the charges but the bank refused to accept.
They have added that the unauthorized charges can be only returned to the original card, which for security reasons was already cancelled.
The bank added that there is a commonly used procedure called REVERSAL which in this case can be used.
The amounts withdrawn from my account are not large, nevertheless they have never been authorized by me or my wife and to this moment we have no idea what they are for.
On the bank statement the following information on BAZONEFR.COM can be found:
Company name: BAZONEFR.COM
I would like to know if/how can you help in a situation like this one and hope you can prevent further fraudulent activity.