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Tech Support October 12, 2023

Scam Type

Tech Support Scam

Business Name Used

Facebook imposter

Date Reported

October 12, 2023

Postal Code

24219

Total Dollars Lost

$ 0

Scam Description

Told me I had spyeye malwale on my phone and they could remove it. I gave access to log into my phone and after 1 hour of the scammer having access they said my device was now cleaned. A friend suggested that it was suspicious and i started noticing weird stuff. When I was on automated phone calls where you input information by clicking on the keypad the automated system would not recognize my input. Also when i ran Kapersky antivirus software to check my apple id it showed an id that wasn’t mine. Now my passwords are comprised and I have to buy a new photo because resetting the phone to factory settings wouldn’t work. They could track all my actions and even key strokes.

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