Scam Type
Tech Support Scam
Business Name Used
Facebook imposter
Date Reported
October 12, 2023
Postal Code
24219
Total Dollars Lost
$ 0
Scam Description
Told me I had spyeye malwale on my phone and they could remove it. I gave access to log into my phone and after 1 hour of the scammer having access they said my device was now cleaned. A friend suggested that it was suspicious and i started noticing weird stuff. When I was on automated phone calls where you input information by clicking on the keypad the automated system would not recognize my input. Also when i ran Kapersky antivirus software to check my apple id it showed an id that wasn’t mine. Now my passwords are comprised and I have to buy a new photo because resetting the phone to factory settings wouldn’t work. They could track all my actions and even key strokes.