Scam Type
Tech Support Scam
Business Name Used
Cash app support / Facebook support
Date Reported
Oct 28, 2022
Victim Postal Code
68111
Total Dollars Lost
0
Scam Description
My friends accounts (fb messenger, Facebook, gmail, whats app & cash app were ALL recently compromised. He called me and said “hey cash app is going to call you to confirm you’re my friend, I’m trying to get back into my accounts”. About 3 minutes later I received a phone call from
# (805)307-0822 stating that they were “cash app support & asked me if he was my friend?” I said yes. They said they “were trying to refund money to his account, but can only send it to the account of his trusted person, @ this time”.I asked “Why?” and they said “Hold on maam, just hold on, just hold on & let me explain”. Then, they said they “need me to put them on speaker phone and open my cash app on my phone and they didn’t need any information from me and reassured me that this wasn’t a scam”, when I said it sounded like one. I hung up & they they tried to call me right back & I even got a text message from the same number saying “hi” during that time. I did not open the message, but it was not hilighted, like an unread message should be. I deleted it without opening it, in hopes that may not get me hacked.. When I spoke to my friend again he said that he Googled: Facebook support and called them because of some kind of info he got saying his cash app had been charged through Facebook for a Playstation purchase. (In the past, he had a few unknown& not authorized by him; online charges to his cash app, which had taken his $). So, he said they offered him a refund and said that they would contact cash app support & cash app support would contact a trusted friend to confirm his account. They wanted me to open my cash app while on the phone with them. Now I wish I would not have ever answered the phone! Hopefully that didn’t compromise my whole phone and all my accounts. But it was definitely not Facebook or cash app support in any type of way they were very unprofessional and nothing they said made sense I don’t know what they were trying to do but I just hope my stuff wasn’t compromised now.
