Scam Type
Tech Support Scam
Business Name Used
Spectrum
Date Reported
Sep 21, 2022
Victim Postal Code
36574
Total Dollars Lost
0
Scam Description
09/10/2022 I called Spectrum to order a PPV. I got a rep or so i thought, he was a foreign man and after giving him my ph # for which my account was under he pulled up all my info & I went ahead and confirmed who i was and what i wanted, he informed me it would cost $101.12 up front, it seemed high to me, but we ordered from dish before so didnt think nothing of it prior to getting spectrum and it was 75.00. After giving him all the cc info he had me on hold for quite some time, came back and said to verify the # on the text i got & it was a text from spectrum again or so ii thought and i gave it to him like a dummy, its seems this person somehow intercepted my call to spectrum. after giving the code i was on hold again, then we got disconnected. When i called back i got an English speaking rep told her the situation & she informed me i was scammed somehow they spoofed the phone call & they no longer have you order PPV over the phone anymore, On my bank account it reads the money was taken from my account under this name & # WPY*SAT LINKS 916-246-6063 looked it up https://satlinksint.com/ funny how after i filed a complaint with bbb i get a call from a foreign guy named Michael Emerson informs me hes the MGR for Spectrum & calling about my BBB complaint, when it had nothing to do with the true Spectrum company. He says it was all a misunderstanding & refunding the money back onto the card, I had the card already cut off & the fraud dept was notified prior to him calling me, and for the last 2 days this whoever they are tried hitting the card 20x for various amounts. Thankfully none went through & the account is being watched by the fraud dept. All of this Makes me want to cancel my spectrum account. the #s I get called from are 707-613-2427, 707-345-1078,855-707-732, & 315-320-3526
