Tech Support

Scam Type

Tech Support Scam

Business Name Used

NETGEAR Impostor

Date Reported

Sep 12, 2022

Victim Postal Code

46143

Total Dollars Lost

0

Scam Description

On expired support Netgear wifi extender
Scammer logged on my machine
To download software to make device work
Showed there’s too much network congestion to do it
Wanted to sell me a $1500 firewall
I hung up
Shut down machine
Uninstalled software agent used to sign in
No more network congestion
Don’t need wifi extender
Agent wanted my credit card to proceed with install of the firewall
That’s when I knew it was a scam and I hung up
The next day I registered the product and found out NETGEAR no longer supports it and I have to buy a new device.

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