Scam Type
Other Scam
Date Reported
May 11, 2022
Victim Postal Code
62002
Total Dollars Lost
$49.11
Scam Description
After not receiving my order, promised on 5/2 at time of order placement, the tracking information I used on their website informed me my order was not found and no tracking information was available. My account was charged $49.11. I contact them this evening, via online chat, and requested three times to cancel my order and get a refund. I was informed I could only cancel an order within one hour of placing it and that it would arrive in a “few days”. When asked to receive the tracking info the agent referred to, she said she would email it. No email received. On the chat, they offered me a free item AFTER I placed my next order! I haven’t received my first order and I am supposed to place a second order to get a “free” item? I want my money refunded and order cancelled.
