fbpx

Online Purchase Scam 4 Apr 23, 2022

Scam Type

Online Purchase Scam

Scam ID

597878

Business Name Used

Quality Performance Limited

Date Reported

Apr 23, 2022

Victim Postal Code

87108

Total Dollars Lost

$69.00

Scam Description

Purchased Kore2 fitness tracker that was highly rated by “Trusted Consumer Reviews.” Delivery was slow. They sent a tracking number 1 day after purchase, but the product didn’t arrive for 3 weeks. The product worked fine for 9 weeks but failed during the first “firmware update.” Attempted to contact company by phone at 855-219-4892 but got message “our office is currently closed.” Attempted to contact through email link on web site (https://www.qualitygadgetshop.com/contact-us.html) and directly at support@korehealth.com. Received several messages “I want to sincerely apologize for the delay in answering your request, we are trying resolve all requests as soon as possible. Due to higher than expected volume, we are experiencing a delay in responding to your ticket.” I think both this company and possible the web site “Trusted Consumer Reviews,” are defrauding people with low-grade merchandise and non-existent customer service.