Online Purchase October 16, 2023

Scam Type

Online Purchase Scam

Business Name Used

Online Vendor Scam

Date Reported

October 16, 2023

Postal Code


Total Dollars Lost

$ 854

Scam Description

I found Kim Mattero posting various wedding items in a bridal Facebook group. I ordered from her in May. Fast forward to October I asked for an update. She told me it would go out on various different dates. I messaged her this past weekend to check on my order and was told that my order would be going out that day and she would send tracking. Later that night I realized I didn’t ever receive tracking and also noticed I she has blocked me on all social media platforms. Even blocking me from her personal page and her wife’s. She has done this to multiple brides. She has scammed and ruined hundreds of brides weddings. She has found a loop hole where she drags your order out until you can no longer dispute the charges with your bank due to it being past the chargeback eligibility date(s). She will not stop scamming until someone stops her. I have multiple screenshots of other instances she has done this same type of thing. Because so many scorn brides came together and commented on her business pages to warn others she has now changed her business name to Bridal Envy Co. and has begun taking orders and advertising under this new business name. She also uses her wife’s account to advertise since her personal page has also been shut down due to people harassing her for their money or items. Her wife’s name is Jessica Kamandulis. Kim Mattero has also went by Kim Carroll as well. Please steer clear from this business!!

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