Scam Type
Online Purchase Scam
Business Name Used
Hunjunt
Date Reported
Oct 29, 2022
Victim Postal Code
44122
Total Dollars Lost
51
Scam Description
I purchased a portable monitor on 9/26/22 for around $50. I also paid for expedited shipment (from China). I received email updates and tracking information, which had to be translated but seemed legit enough. Got less believable when it took a month to get to me, but the item had been charged for right away. I received a package on 10/26 with a California label over a China shipping label. I opened it to find a silk scarf with decorative horses on it. When I went to check and see if I made an order mistake, the website was gone. I reached out to customer service and this was the response:
“Dear customer,
We are deeply sorry for this case. After we check over and over again, we are sorry to find that it is the shippers who mistook the batch of the products due to the hot sale reasons, so you have received the wrong item, we are really sorry and have a claim with the shippers. In order to make up for your loss, negotiate with our suppliers who promise that they could resend the right item to you, but to our regret, they ask for a return of the item you received. In this case, could you please go to your local post office to ask about the return cost? Our return address is: No. 167, san gan lan, Shangjie Community Neighborhood Committee, Shangjie Town, Minhou, Fuzhou, Fujian, China.
You can choose to get the full refund or ask us to resend the right item to you once the suppliers get the returned package, please offer a picture of the delivery paper and package when you return it or provide us the tracking information online (by screenshot or picture) if you return the package.
After you post the item back and provide information requested above, we will arrange a full refund right away.
In addition, could you please check whether the item is useful for you or not? If yes, how about you keep the order or send it to your friend who can use it please, we can offer you a 40% refund of your total payment immediately, which can save the hassle of returning the item to us. If you have any different ideas, please kindly tell us and do not take further action, please believe that we can help you to solve it in a short time.
Your patience will be highly appreciated, have a nice day.
Anna”
This is definitely a scam. I looked it up and it has been reported elsewhere. Shipping costs to send this back to “receive a full refund” is between $150-$200 according to USPS. Part of me knew it couldn’t be true, but portable monitors are expensive and I was hoping this was for real. I reported this to my bank and disputed the claim. Hoping to get my money back.
