Scam Type
Online Purchase Scam
Business Name Used
Storyoon
Date Reported
Oct 28, 2022
Victim Postal Code
11570
Total Dollars Lost
60
Scam Description
I ordered from storyoon.com believing it to be a California company based on their website. The order took 1 month to receive and it came from China. The website states “free and easy returns”. When the items arrived, they were knockoff items of USA items. They were the same colors but not the same products. I ordered a swimsuit that was not an adult size (seemed to be child sized) and was clearly a knockoff of similar USA made swimsuits. The coverup was not a skirt, it was a rectangle sheer scarf. The necklace was sized for an infant neck. When I reached out to service@storyoon.com, they advised I would need to ship the items back to China and pay shipping, taxes and import taxes. Once they received the products, they would inspect and decide if I would get a refund or not. When I reached out and sent them screenshots of THEIR OWN website that states free returns, they just kept sending the same reply I needed to pay to send it back and then might not even get a refund. When I inspected comments on the Facebook page, I can see others have also been scammed. I reported the site to Facebook but it has not been removed. I am reporting this to my credit card company as well. No one should purchase from this site for counterfeit products that they cannot return. This is a total scam and the site is pretending to be USA owned.
