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Online Purchase

Scam Type

Online Purchase Scam

Business Name Used

Keto Start Brand

Date Reported

Aug 22, 2022

Victim Postal Code

49006

Total Dollars Lost

20

Scam Description

About a month ago I was (foolishly) browsing the web for weight loss supplements. I came across the keto start brand and read an article that was shared on Facebook about their product. I then followed a link and without thinking, put in my card info. BUT I did NOT authorize any transaction or go through with the order at all. I closed the browsers and figured that was the end of it. Then, on 8/3/22, I get an email confirmation of an order as if I had just placed an order that day along with a charge for $119.99. THIS WAS NOT OKAY. I got on the phone with my bank, cancelled my debit card, and immediately called the keto start brand. After refusing three different discount offers, the guy finally said that they can’t refund me because the transaction was already pending, but I would have to send the product back with specific written instructions on the package in order to actually get my money back. I did just that and it wasn’t until I called again to complain, that they actually pushed the refund through except for $20 that they claimed was for repackaging purposes (biggest eye roll ever). I said screw it! At least I got my $100 back (or so I hope…she said it would take 2-3 business days). Anyways…..avoid this brand completely. I have a feeling the go by different names as well. And honestly people, putting your body into ketosis isn’t healthy isn’t anyways. If ya want a nice supplement to help you shed a few pounds, look to Alli. It’s FDA approved, works, and they won’t rob you blind.