Scam Type
Online Purchase Scam
Business Name Used
DC House
Date Reported
Oct 21, 2022
Victim Postal Code
77469
Total Dollars Lost
406
Scam Description
I ordered a solar dual gate opener through their website for over $400. First they sent me a box with 1 electric part in it, the size of a matchbox. I emailed them which they responded and said it was a mix up and promised they would send me the correct product that I had purchased. A few days later I received a box. However, from the outside, the box was taped up in many different kinds of tape which I wouldn’t have minded until I opened the box and found many parts were broken and missing as well as an email from another customer sent to them. In the email, the person indicated that she had the same issues as me. Apparently, the broken box that she returned to them which they then sent to me. I emailed them again and they said it was a mix up, again and said they would send me another box but then they stayed quiet after that. My multiple emails to them asking when I should expect to receive a replacement went unanswered. Also, none of the phone number they listed on their website was working. They sell their products on Amazon, eBay and other websites too so be very careful so that you won’t fall victim of this scamming business
