Scam Type
Online Purchase Scam
Business Name Used
Pets Unlimited
Date Reported
Sep 20, 2022
Victim Postal Code
78160
Total Dollars Lost
89
Scam Description
On July 27, 2022, I made an online purchase at the website petsunlimitedofficial.com. I bought 2 dog beds under the special offer of BOGO free! I used my debit card and paid $89.00 for the beds. I have contacted them multiple times and received replies of “the special hit us hard and we are doing our best to ship out your order ASAP”, then 2 weeks later I contacted them again and was told “your order will ship out within the next week”, 2 weeks later I demanded a refund and a cancelation of the order that still shows (as of today) as still “processing”!! Last week I got an email stating that my refund has been approved and a follow-up email will be sent shortly. I was also told to contact them if I did not get the email! This company (scammer) has my name/address/and I paid with my debit card…so they have that too! I still have not been sent the “follow-up email” and I have contacted them and gotten no response!!! I wanted to contact the BBB so they have a copy of my report, and also to protect others who may possibly shop at this scam site!
