Scam Type
Online Purchase Scam
Business Name Used
Kobalt
Date Reported
Sep 19, 2022
Victim Postal Code
29483
Total Dollars Lost
33
Scam Description
Tried to purchase Kobalt 19ft replacement spool at Lowe’s Home Improvement. They were out and suggested to purchase online. Lowe’s website was also out of stock. I googled the actual manufacturer and this website came up. www.kobaltusa.com. It seemed legitimate so I purchased (2) 3-packs of replacement spool. However, a week later, I’ve yet to receive them. I searched for a confirmation email with order number and I have not received anything from Kobalt. In addition, my bank statement for the card I used shows a bogus name and NOT Kobalt. When I went to search their website for a phone number, there was not one. The only contact was email inquiry. I sent an email and yet to hear back. I put in their physical address into a map and it was not recognized. I disputed the transaction.
