Online Purchase

Scam Type

Online Purchase Scam

Business Name Used

Back Solutions store

Date Reported

Sep 12, 2022

Victim Postal Code

75067

Total Dollars Lost

25

Scam Description

I ordered online compression socks. It said only pay for $6.95. I have had nothing but problems with this company. They don’t tell you upfront on their site or the ad that you will be enrolled in a membership at $24.97 monthly. After you put in information, such as name and address, their is a green button to click on the says, “Yes, send my socks” and it goes to payment page. They do have that information stating they are enrolling you into a plan, where you would look. You have not click on green button and scroll all the way down on website, so basically you search for it after you’re scammed, on the bottom of their page. Then you’ll see it. After a 15 day “trial” , which no one is aware of, they then start the billing. I never received any email letting me know this charge was coming. And therefore no chance to cancel a service I never wanted to begin with. This is their trick, I call it a scam. They keep charging you and won’t refund your money. Even though their website says you can cancel at any time. Please let people know about this sneaky business. If you check them on BBB reviews on thus company every complaint basically says the same thing and there is a lot.

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