Scam Type
Online Purchase Scam
Business Name Used
Derila
Date Reported
Sep 14, 2022
Victim Postal Code
06385
Total Dollars Lost
114
Scam Description
Order # 770e6e
I placed an order for the pillow only but system charged me for pillow and 4 pillow cases. I was sent the pillow @ $39.95 and 4 pillow cases @ $65.96-Total $114.86.
I reached out to the company within a few minutes of the order and stated I did not click the button to order the pillow cases. They state they could not accept any changes to the order but I can return the product for refund after I receive the product. They gave me a return authorization RMA#id ex816.
The company is NOT in the US even though they advertise to be and have a NJ phone number 862-329-7011. To return the product I would have to send the product to Derila Returns, Logismart Savanoriu pr. 176, LT-03154, Vilnius Lithuania!!!!!!!!!k It would cost over $88.00 to return. They are NOT A US company as advertised and very deceptive. I am out $114.86.
