Scam Type
Online Purchase Scam
Business Name Used
Exfoliateskin.com
Date Reported
Sep 13, 2022
Victim Postal Code
94901
Total Dollars Lost
0
Scam Description
This company sent me a package with 2 skin products. I did not order them. I searched for 1 1/2 hours and found the above phone #-where I was told I had gone to the website and ordered! I explained I had not,, I never do anything. “Then it was your daughter, where she is”. She is grown and lives out of the country. Finally they said they would cancel my monthly order(!?). However I needed to send the product back to a different address and pay postage my self. I refused to do that as I had not ordered anything. They have three different addresses including one on their website “Beverly Hills, CA” for which the customer agent called me a liar. That is not where they are. Where could I get such information. I directed him to his own website and lo and behold there is Beverly Hills. He said he didnb’t want to talk about it just send the product back. Which I refuse to do if I have to incur the cost,
