Online Purchase

Scam Type

Online Purchase Scam

Date Reported

2023-04-20 00:00:00

Victim Postal Code


Total Dollars Lost


Scam Description

I paid for a Shopify store from www.GoWeBuild.com, presented to me by their sales person, Deigo Lozano. I gave them $20,000 for the store. I was told they would need an extra $10,000 a month to scale the store, which I planned on using multiple credit charge cards to cover. During on-boarding, their specialist, Kelley McNeil said I could only use one card, to which I told her I only had a $1000 limit for – if only able to use one card; i.e. this might not work. She then said I could continue with the store purchase and they can start running it for me for only $1000 (from the one card), and as the limit increases — we would scale the store. I have this in emails sent to me.
Wouldn’t you know days later she and WeBuild charged my card for over a $1000. When I approached her about it she said she needs $10,000 again or this wont work. I said okay let me get a refund. She ghosted me and never responded.
When I reached out to the GoWeBuild President, Eric McNeil, and original salesperson Diego Lozano, they both did not respond. That is… until the next week when I charge-backed the now undelivered Shopify store, then they responded and said they wanted to resolve the problem. Diego and Eric said they would give me a full refund if I reversed the chargeback status, as it was hurting their account. In good faith, I reversed the chargeback, and once they received the money they never refunded me. Leaving me without my $20,000, the chargeback removed from their account, and me now maxed out on my credit cards, with nothing to show for it.