Online Purchase

Scam Type

Online Purchase Scam

Date Reported

2023-04-08 00:00:00

Victim Postal Code


Total Dollars Lost


Scam Description

I saw the website and ordered the items. I paid with my card, and waited for the items to be delivered. It didn’t state that the items were to be coming from out of the country until I went to the website to track my order. Tracking number and tracking website was provided by company. When items never arrived I emailed the company at uiewiy@zmzde.com. A person emailed me back and said they reached out and assured me that my order was on the way and they were sorry for the issues. The order still never came. I went to the tracking website again and it showed that it went through all of the arrival points from there all the way to the united States and to a post office near me. Went to the post office and they explained the package order number is not a number they even use for shipping. I emailed them again and was responded by made up responding name which said they tried to reach out to their company about the order and they haven’t received a response from them which is not what they said in the previous email. I haven’t heard anything else since.

BBB Notes as provided by the FBI: 


If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

  • Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
  • Report the activity to the online payment service used for the financial transaction.
  • Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
  • Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.