Online Purchase

Scam Type

Online Purchase Scam

Date Reported

2023-03-25 00:00:00

Victim Postal Code


Total Dollars Lost


Scam Description

Ordered blue dress. Received after 4 -6 weeks. Too large. Went on website for return information. Couldn’t find any phone no. to call. Went through instructions on website as well as info. enclosed in package for a return. Never lead to a conclusion that would give me a label, return address, etc. Went to a chat. Got message that great volume of calls, be patient. Was patient, got another be patient. Then “got your message” and looking into it. By now it was nearing 1/2 hour. Then sent a message that said if I wasn’t talking to a person in the next few minutes, I was going to file a complaint with the BBB. I then got the original message of volume of calls. Knew then the return was never going to happen. Filed a reversal with PayPal.

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