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Online Purchase

Scam Type

Online Purchase Scam

Date Reported

2022-12-28 00:00:00

Victim Postal Code

75231

Total Dollars Lost

100

Scam Description

I ordered flowers to be delivered 12/21/22. I called to check the status of my order after I noticed their online order tracking and customer service portal were not working. I was told there was a warehouse issue but they guaranteed delivery on 12/21/22. My order was not delivered as guaranteed on 12/21/22. I called back on 12/22/22 and they told me I could not cancel my order or receive a refund even though they admitted they provided me misinformation.