Healthcare/Medicaid/Medicare September 20, 2023

Scam Type

Healthcare/Medicaid/Medicare Scam

Business Name Used

Healthcare

Date Reported

September 20, 2023

Postal Code

30728

Total Dollars Lost

$ 453

Scam Description

On September 12, I researched the term “Obamacare” in search of a new health insurance plan, given my current employment status. Following the entry of my personal information on a particular Google link, I promptly received a call from number 858-544-2669. The caller informed me about my eligibility to purchase an affordable health insurance plan, especially considering my recent income situation. He enticed me with a comprehensive package which included full medical, vision, and dental coverage for a monthly fee of $453.23. He sent a text message from a different number, 956-625-4397, which contained a link for completing the enrollment process. When I voiced my desire to review the agreement’s details, the caller cautioned that the price might surge if the window in his side refreshes and times out. Assured by his promise to email all relevant plan information post-enrollment, I shared my credit card details.
Subsequently, I established an account on the Innovative Partners customer portal using my email and set a new password. However, upon scrutinizing the plan, it seemed questionable. Digging deeper, I stumbled upon a reputable company in Connecticut, also named Innovative Partners. Disturbingly, they had posted a warning about potential fraudulent activities tied to their name regarding insurance plan sales. This warning emphasized that while they do operate under the name Innovative Partners, they do not deal with insurance claims or verifications outside the state of Connecticut.
Alarmed, I incessantly attempted to contact Innovative Partners using the numbers 888-677-6074 and 866-952-1374. Most of these calls ended in abrupt disconnections after enduring long hold times. My perseverance paid off on September 14, 2023, when I managed to discuss my concerns with their “Customer Service.” I demanded the cancellation of the plan and was promised an email within an hour to confirm my request. The email, however, never arrived. Undeterred, I called again on September 18th and 19th. The subsequent email I finally received came from an entirely different entity named Perfect Way Marketing. It acknowledged the receipt of my cancellation request, stating that the procedure had commenced and that I should expect further communication within 10-15 business days.
I am unable to Upload the zip file I had prepared to assist in your investigation, however, you can contact me to provide further information.
Thank you for your attention to this situation.

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