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Debt Collections

Scam Type

Debt Collections Scam

Business Name Used

Securian/Universal

Date Reported

Sep 21, 2022

Victim Postal Code

79928

Total Dollars Lost

923

Scam Description

I Had a woman call, on MONDAY not stating her name clearly, claiming 2 files by law were being placed against me.
– Breach of contract and Fraud
They Called 2 times and left a voice mail.
2nd voicemail stated they will call my employer.
Then they called again in 1hr, she pretended the voice-mail was ment for my employer (it was my same phone #). This time it was much more detailed.
In the voicemail they gave “my employer” a claim number and the telephone number of 855-229-5712.
Stated that I am being legally notified by telephone and I will be located at my home of residence unless otherwise instructed.
I fell for the scare tactics since Im applying for a home loan, so i didn’t want to risk being sent to court…
Monday:
I Called the number provided, gave them the claim # and Lexy Addams had my information, even my full S.S #.
She then told me that if i dont agree on a settlement my credit would sink, and if taken to court I would end up paying $40,000-$60,000 in legal fees.
I was obviously scared so i set up a payment plan of 2 transactions.
They were VERY helpful and professional, they even “recorded me”. I paid through my debit card that they already had on file somehow.
When the transaction was done, she gave me a confirmation # and re affirmed that i would have to pay the rest of the money by Friday. She stated that after i finish making the payment on Friday, I would get a letter sent to my email within 5-7 bussiness days saying we had an “out of court restitution agreement” and once I make my last payment I will no longer be prosecuted.
Tuesday:
I wanted to get it over with ASAP so I went to deposit the rest of money that I still had to pay by Friday and gave them a call that same day to finish paying it off.
This time I asked for Lexy and they told me she was not coming in today but that she can assist me. Her name was Danny and I just needed to give ger my case # to acces my account.
I told her I forgot my case # and she told me to give her my name. Danny repeated my full SS# and was able to open my file.
She helped me with the transaction with my same Debit Card they had on file but this time she didn’t “record me”.
Which I found odd but dint pay too much attention to it.
She said that I would get the letter in my email, verified it and if I had any questions to call any time.
After I hung up with Danny, i went about my day worry free and calm as ever.
Wednesday:
I got an email from my bank stating there was 2 unusal charges on my card.
Due to my past activity they found it unusual I made a payment of $700 for a Restaurant when I usually never made purchases higher that $30 in restaurants. I was super confused because it stated I paid for “Restaurants” in the description of the charge but the $700 I paid was supposed to be for the Debt I owed!
I automatically loged in to my Bank Website.
I saw that the statement in My Bank it did say the payment was from Universal 866-232-1304
And under Category, it specified the charge on Tue. was for Accounting/Bookkeeping and the other on Monday was for Restaurants!
I printed out my credit report. I found that Mobiloans did sell my account…. but it was for a higher amount.
I called the 855-229-5712 #, asked for Lexy or Danny but he told me they were both in a call but he could help me. His name was Adam, i told him that the first payment was specified for Restaurants and that my Bank was giving me trouble because of the unusual activity.
I told him to give me some form of letter with the name of the Company, the direct phone number to the Lawfirm and an adress so that i can send it to my bank and so that they could approve of the transaction.
He said the Company was called SECURIAN and that he would get ahold of the Case Manager to see why it was stated as restaurants but that he can’t give me the physical address because of “security protocol”.
He put me on hold for a while. After he picked up again, he passed me on to “Lexy Addams” instead of the case manager. Lexy sounded quite different from the first time “we spoke” and she said that she can get us the letter that was supposed to be “sent in 5-7 bussiness days” sooner but to be patient and insist the bank that the letter will be done by the end of today. She said that if I kept struggling with the bank, there was other means, still secure, with PayPal.
This is where every Scam box ticked for me.
I agreed, thanked them and ended the call. I automatically started looking in the internet.
I looked up the 855-229-5712 phone # but found no problems online. No reports of scam or nothing.
I then looked up the phone number in my bank detailing the transaction description (866-232-1304) and that is when I saw about 20-30 people similar to my situation saying they got scammed.
I called my bank and they closed my card and made 2 claims for the 2 payments I made on Monday & Tuesday…
My bank said they would investigate the Claims and report back to me if I could get my money back…
Minutes after I made the Claim reports, I got the “legitimate document” for my bank through my email stating that my account was paid in full and that if the bank withdraws the payments I will be held responsible for my pre set actions… which were conveniently not stated specifically in the letter…
I can’t believe I fell for this Scam. I know I had 1 collection with Mobiloans back in 2016 but all this time I have been waiting for a letter from collections since i lost track of what collections agency had it and it never stated it on my credit report. I never received any mail for the amount or in the name of Mobiloans. So I decided to wait till when the time came and saved the money specifically for it.
It all made sense to me because it was so long ago so my logic pointed at me “getting sued” and settling out of court because of the long time of inactivity.
They all sounded so legitimate and professional, I dint doubt myself until the bank notified me….

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