Scam Type
Credit Repair/Debt Relief Scam
Date Reported
Oct 26, 2022
Victim Postal Code
97239
Total Dollars Lost
0
Scam Description
I was called by a robot that asked questions about my qualifications for debt forgiveness. It was then handed off to someone who asked for all of my personal information that would be tied to my student loans. (email, name, dob, ssn). During that time they also collected information on my current salary, number of dependents, and other information that would theoretically help them resolve what my forgiveness would look like.
That call ended, and they said they would get back to me within an hour after they had time to gather all of my loan information.
The person called back and immediately started pushing for payments after laying out exactly how much I would be forgiven. I was hesitant because all of the messaging I have received said that no payments would be asked for when processing the forgiveness. The person on the other line was able to give me specific details about my individual loans and was adamant that they were not a scam, this led me to follow links from an email into their payment portal. Again I showed hesitancy to pay anything without the ability to do research and they said that they would not move forward without me providing CC information.
I ultimately added my CC and Acct/Routing numbers to their portal and was walked through a docu-sign like form that I was encouraged to move through quickly without being given time to read.