Counterfeit Product Scam Apr 13, 2022

Scam Type

Counterfeit Product Scam

Business Name Used

Upward Heart

Date Reported

Apr 13, 2022

Victim Postal Code


Total Dollars Lost


Scam Description

Purchased an item (mini chopper) from this website. When the item arrived, it was completely defective. Won’t turn on or charge at all. When I contacted the customer service department they would not send me a replacement item, they offered me only half of what I originally paid or for ME to pay the shipping (about $20 to ship internationally) to ship the defective item back to them and get “a full refund.” When I try and leave a bad review on their website, they keep deleting it.