Bank/Credit Card Company Imposter

Scam Type

Bank/Credit Card Company Imposter Scam

Date Reported

2023-01-01 00:00:00

Victim Postal Code

None

Total Dollars Lost

9629

Scam Description

I am filing this report on behalf of my Girlfriend, the victim who was scammed.
The victim received a text message from (206) 412-8350 on December 24, 2022 at 9:20AM EST. The text message said a mailing package could be not delivered due to an incorrect address, and instructed the victim to click a link in order to fill in the correct address for re-delivery. The victim was then redirected to a website which requested private information. Several days later, on December 30, 2022 at 11:28AM EST, the victim received a phone call from the scammer, this time from a different phone number (808) 478-9393.
The scammer, identified himself as an official Chase Bank representative. The scammer then read off a list of legitimate, unrelated transactions that the victim had actually authorized throughout the past month. Such transactions included commonly used services such as Amazon/Lyft purchases. It is currently unknown how the scammer gained access to the victim’s bank statements, but is most likely related to the initial text message that the victim received.
The scammer then informed the victim of a fake transaction on her account, as in this transaction had never actually been made. The scammer then claimed a charge originating from Georgia had been made on the victim’s account. However, the victim at this time, did not realize that she was being deceived. The scammer, who was posing as a Chase Bank representative, then requested private information from the victim in order to help secure her bank account. Of which, the victim believing she was in contact with her legitimate banking company, obliged.
At some point, the scammer added another party to the phone call, and briefly created a conference call. At the end of the phone call which lasted for 1 hour 38 minutes, the scammer then instructed the victim to wait an additional 1 hour and 30 minutes before checking her bank account. The victim obliged, and upon checking her bank account statements, realized that her savings account consisting of $9,629.11 had been wired to an unknown account.

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