Scam Type
Bank/Credit Card Company Imposter Scam
Business Name Used
Zelle Imposter/Spoof
Date Reported
Sep 20, 2022
Victim Postal Code
32765
Total Dollars Lost
0
Scam Description
Selling an item on Facebook Marketplace. Got a request to see if it was still available and where we were located. Said he could have his wife come the next day and then asked if we took Zelle for payment because the wife would not have cash on her. He asked us for our Zelle email address. We even mentioned that the item was very heavy and would need to bring extra hands to help lift it. He replied that his brother would come along with his wife. Once I provided him with our email address, an “Notification of Payment received” email came through. Come to find out, the scammer was basically trying to get me to send them $300 to open my Zelle Business account with the promise that the Buyer would refund me for this charge once I process it.
***All communication has been attached to this report***. Below are the emails we received:
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1st email:
Dear Customer
We notice that there is a payment yet to be sent into your Zelle account As you have a pending payment of $500.00 USD but we encountered a little problem crediting your account with that amount because the status of your account is not a business user which makes your account has limit and this amount seems to be above your limit, this will not make us credit your account until you expand your limit.
Note: The $500.00 USD have been deducted from your buyer’s account and can’t be refunded because it hangs in our database.
You have to take this urgent step to expand your limit.
Contact your customer Wanda szewc to help you send the additional sum of $300.00 USD so your Zelle account can become a business user account so we can credit your account and your account limit can be expanded, as soon as this is done, we will credit fully into your account the total sum of $800.00 USD.
Note: An alert has been sent to your buyer Wanda szewc in regard to the $300.00 USD additional payment he/she has to send to you, we will secure this transaction with high priority that neither the payer nor the payee will lose funds in this transaction.
**PLEASE NOTE**
You will receive a “CONFIRMATION EMAIL” from Zelle® Team informing you that the Fund has been credited to your Account.
Questions?
Thank you for using Zelle!`
The Zelle Team!
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2nd email:
You received a new payment of $300.00 from Abdul Rasaq
Transfer Date and Amount:
September 19, 2022 private + $500.00
Dear customer,
We have successfully upgraded your account to a Business User which gives you Unlimited Access to receive any amount of funds in your account.
Our dispute settlement and protection department have reached resolution about the transaction, It is our statutory obligation to protect the buyers and sellers using zelle as a financial instrument for payment of goods and services with the aim of protecting the transaction.
The sum of $800.00 USD is waiting to be deposited into your account, you’re required to refund back $300.00 USD to the Zelle Agent Information in order to secure the additional payment received into your account for buyer’s security.
REQUIREMENT TO RECEIVE YOUR FUNDS
1. send the sum of $300.00 USD to our agent
account.
ZELLE NAME: Timothy Chabot
ZELLE Email: kelseyevelyn3qg@hotmail.com
2. Take a clear proof (screenshot) of the payment once effected & reply to this email
3 As soon as we receive the proof of payment for the refund we will credit the $800.00 USD into your account Immediately.
Thanks for choosing Zelle®? and we are looking forward to serving our valuable customers better.
Thank you for using Zelle®.
The Zelle Team.
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