Scam Type
Travel/Vacation/Timeshare Scam
Business Name Used
Hotel Booking Scam
Date Reported
July 08, 2024
Postal Code
28164
Total Dollars Lost
$ 311
Scam Description
Looked up a specific hotel on google and clicked a link to what appeared to be the hotel’s website. Stated by entering e-mail I would get a $25 discount on the booking. Did not show fees until after the booking was made, which included and incredibly high markup, nor was the discount applied. There is no such website for hotelvalues.com. I called and told them I wanted a refund, to which they told me it was non-refundable and ended up cancelling it without my consent. So now I am out the full amount. Every time I called to ask for the refund since it was not my intent to pay what was not disclosed, would be put indefinitely on hold every time.