Scam Type
Travel/Vacation/Timeshare Scam
Business Name Used
Vacation rental scam
Date Reported
February 27, 2024
Postal Code
33914
Total Dollars Lost
$ 772
Scam Description
I booked a rental on namastaygetaway.com which was put on my credit card for $770. They sent an email requesting $500 depoist venmo or zelled to justin@namastaygetaway.com OR @namastaygetaway They even had a website with an address of the place. I told them i wasnt comfortable just giving $500. Then i tried to call and text their number and email day of checkin. They never got back to me and their number had no voicemail. Addtionally on the “checkin website” it said the code to get in the house would be sent via a chat box on the website. There was no chat box. This is a complete scam. I put a comment on their instagram and facebook asking if it was a scam, they only replied the day after checking saying they are “waiting for depoist.” This was their email and websites: ”
Justin Fontenelle <justin_2gkpdvm@user.guesty.com>
Sat, Feb 24, 12:15?AM (2 days ago)
to me
?? Thanks so much for booking a stay with us – we are excited to have you!
Before we can confirm your stay, please go ahead and read our house rules. Once you read these, please respond with “I agree” to ensure you have read and agree to abide by our house rules during your visit.
?To provide you a 5-star quality stay, we designed a personalized guidebook experience with everything you need to know for your stay. You can find all the information about : check-in and check-out procedures, local restaurants, activity recommendations, and how to use the amenities. We hope it will answer all your questions !
?? GUIDEBOOK : https://hostful.ly/CozyRetreat
?? Please remember that we collect a $500 damage deposit in order to receive the check-in information and access the property.
Zelle – justin@namastaygetaway.com
Venmo- @namastaygetaway
Please send us a confirmation showing us you sent it!
?? Please also fill out the following documents to complete your reservation:
Rental Agreement – https://app.guesty.com/rental-agreements/292d49a9b92022fcf68940fd27c104bb3c80557920b9b0bc
Check-in form – https://app.guesty.com/checkin-guest-form/65d97b8b663772000d8624e1
?? You will receive your check-in access code 24 hours prior to check-in date.
Have a great day !”</justin_2gkpdvm@user.guesty.com>
