Scam Type
Tech Support Scam
Business Name Used
Unavailable
Date Reported
January 08, 2024
Postal Code
28601
Total Dollars Lost
$ 1000
Scam Description
We bought tickets from ticketmaster. We never received a barcode for them in our app. Called ticketmaster talked to Sam ext 1015. Said tickets were inactive and we would have to repurchase to get a refund if we wanted those exact tickets. Only way to pay was an apple gift card because they couldnt take personal info. Okay that sounded okay. We bought a 400 apple gift and repurchased. Did that then he comes back and says on our app there was a policy showing they couldnt refund anything less than 1000. That was odd we knew we didnt do that. However he seemed helpful and trustworthy plus he was ticketmaster. We had to purchase another 600 apple gift card. He then said okay 1000 refund to your debit card account in 24hrs with confirmation email. Never got one called ticketmaster they have no on there apparently by that name or ext. They couldnt even help us to try to get our money back. They wanted us to fill out a form and someone would call us back. Absolutely unacceptable we needed to speak to a supervisor and they denied us. I dont know why Ticketmaster has working for them. We will never buy from ticketmaster again and will be trying to contact the president of ticketmaster. I cant believe they allow people to do this.
