Scam Type
Tech Support Scam
Date Reported
2023-02-17 00:00:00
Victim Postal Code
19382
Total Dollars Lost
0
Scam Description
Received an email with a PDF attached stating it was from NortonLifeLock for my annual renewal for membership. while I do have an app on my smartphone for this, it does not cost what this invoice stated. Content of Email was poorly worded, poor spelling and poor grammar…they were requesting $353.99 for renewal membership…I called number listed 877-731-9201 and when connected (sounded like an overseas connection), I was spoken to very rudely and instructed to get on my personal laptop in order to be able to cancel the membership. When I confronted the man “Peter” on the line and stated I should not have to be “on my computer” to cancel any membership he stated he would call me back when I was home from work and could get on my computer to ‘cancel the membership’. He was very pushy and insulting and I stated to him that I would not be answering his call when he called me back at 4 pm. Definetely a scam
