Online Purchase June 21, 2024

Scam Type

Online Purchase Scam

Business Name Used

Online Retailer Scam

Date Reported

June 21, 2024

Postal Code

19446

Total Dollars Lost

$ 38

Scam Description

I purchase from with website after a social media (ad). The social media ad, advertised Abercrombie and Finch Jeans on sale. I completed the payment, then changed my mind immediately. The only form of contact was an email or to reply back to the confirmation email. I replied back to the confirmation email that showed as Customer Service. I stated that I wanted a refund. I was informed that the products had already been sent for delivery even though the order was just placed. After two days of emails I stated that I would contact authorities and they said the refund will be processed in 7-10 days. After 10 days I hadn’t received it and emailed back. They informed me that it was “ force majeure factors, the refund failed to arrive in your account on time” and they would submit another one. I’ve disputed the payment already. And I informed them I would be contact the BBB.

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