Online Purchase July 24, 2023

Scam Type

Online Purchase Scam

Business Name Used

Unfulfilled Online Order

Date Reported

July 24, 2023

Postal Code

None

Total Dollars Lost

$ 0

Scam Description

The product was a plastic box that emits a high pitch to train or stop dogs from attacking you. I ordered one for $34.95, and immediately they charged me for two. I immediately emailed that I only wanted one, but that went nowhere. I found a phone number and it hung up after one ring; tried again and “cannot be completed”. Almost as quickly my phone rang with a fraud alert message from my credit card company. I called then, but since I had ordered it, they wouldn’t dispute it for 15 days to see if the product came. (Even though I argued that they charged me for 2 when I ordered one; and for some reason their fraud alert division must have known there was a problem with this company.)
A second email came in to “verify your email” when they had already sent me an email. (Felt defrauded the minute I did that.) Later, they sent an email saying that DHL was shipping and gave me a tracking number. I clicked on it and it said “No order found.” (Another fraud signal.) I waited 5 weeks and still no product. Finally my credit card company disputed it. But I keep getting their emails for lots more kinds of products!!

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