Scam Type
Online Purchase Scam
Business Name Used
Foreign Purchase
Date Reported
December 31, 2023
Postal Code
23336
Total Dollars Lost
$ 160
Scam Description
My Dad ordered a bed comforter and curtains from a website called Freshouse adding $160. It was SUPPOSED to be a Christmas gift, he ordered it on December 3rd, and still hasnt recieved it. It has tracking number but no phone number and the email said support@freshouseshop.com, but it was no help. Supposedly it went thru paypal, then to the company. Another email address we saw was support@cobralys.com, and that was who the paypal went to first supposedly. Well that email address said this website was possibly a scam.
BBB Notes as provided by the FBI:
WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
• Report the activity to the online payment service used for the financial transaction.
• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.
