Scam Type
Online Purchase Scam
Business Name Used
ticketsmarter.com
Date Reported
Sep 13, 2022
Victim Postal Code
10040
Total Dollars Lost
0
Scam Description
Confirmation from the US Open itself that there were not tickets sold for this event. I and 100s of others went to the US Open that day where 4 doubles matches (2 Men’s, 1 Women’s, 1 Mixed) were played in the Armstrong Stadium — in addition to Wheelchair and Junior matches, all for free admission. Bobby S.
Elianny D (US Open)
Sep 7, 2022, 10:12 AM EDT
Good morning Robert,
We received your message. Please receive our sincere apologies for the confusion.
This year, we are indeed offering free entry to the Grounds on September 8th, 2022 – which is tomorrow. As you noted in your message, this day has been referred to as ‘Community Day’ in previous years, and we welcome guests to enjoy Doubles and other matches taking place in the morning session without purchasing tickets.
We are including below a screen shot of the current matches scheduled for tomorrow in our website:
…
Again, we would like to apologize to you for the confusion.
Sincerely,
Elianny | USTA Customer Care
usopencommandcenter@usta.com
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