Scam Type
Online Purchase Scam
Date Reported
2023-04-15 00:00:00
Victim Postal Code
None
Total Dollars Lost
134
Scam Description
My mom purchased 3 dresses. They were poor quality and did not fit. There is no address to return them to, only and email and an international phone # that does not work. We want to return the items with a full refund and do not want to pay for shipping. My mom is elderly and she was preyed upon.
BBB Notes as provided by the FBI:
WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
- Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
- Report the activity to the online payment service used for the financial transaction.
- Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
- Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.
