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Online Purchase

Scam Type

Online Purchase Scam

Date Reported

2022-12-17 00:00:00

Victim Postal Code

80015

Total Dollars Lost

0

Scam Description

On 12/12/22 I placed an order with jewelry-salesshop.com totaling $108.19. I had trouble with the payment processing function: I submitted my credit card information, another window opened requesting it again. After inputting it a second time I got another page titled Omi Pay with an error message and some text in another language. (please see attached).
I tried to checkout again using a different credit card but wasn’t sure if it went through. So I submitted a question about it on the website but received no response.
I checked my credit card account and it showed a charge for $108.30 (11 cents more than my checkout total had been), so I assumed the payment had gone through and my order would be processed and sent.
I then checked my emails to see if I’d gotten an order confirmation from Designs by Gioelli, but I had not. I had received an email from ***** Bank, my credit card issuer, inquiring as to whether I had made the charge. I clicked on Yes.
l received no response from Designs by Gioelli, neither an answer to the question I had submitted on their website nor an invoice/confirmation for the order I had placed. On 12/15/22 I accessed the “Contact Us” page of their website where they provide email address brysonsarrahkayden15259@gmail.com. I sent an email to that address inquiring about the order I’d placed on 12/12/22. I quickly got a “Permanent Error” email stating,
“This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed permanently:
* brysonsarrahkayden15259@gmail.com
Reason: Permanent Error”
I then did an online search of the address provided on the website. Zillow shows a private home at that address.
It seems this website is a scam:
– I received no acknowledgement that my order was placed or processed.
– I submitted a question using their online form, I received no response.
– I repeatedly attempted to sign up for their newsletter; every time I input my email address then clicked submit, nothing happened.
– I sent an email to the provided email address, delivery of my email “failed permanently”.
– The address provided on the website for the location of the company is a private home.
– Since my email to them was rejected, I submitted another request on their website and informed them that if I did not receive a response I would report them for fraud to the FTC, the AG, the BBB, etc. I’ve received no response.

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