Scam Type
Identity Theft Scam
Business Name Used
Unavailable
Date Reported
April 25, 2024
Postal Code
06374
Total Dollars Lost
$ 0
Scam Description
A visa cash app card came in the mail with my maiden name. I never had this app, no clue what it even is. Someone has opened an account in my maiden name using my SSN and their own phone number. Cash app REFUSED to deactivate the card in an honest manner. They refuse to even acknowledge my concerns bc the REAL me, doesn’t have a phone number and account with them. They hung up multiple times bc I wouldn’t take pictures of the card and send it to them through a very sketchy random link, run by a supposed security company “Square”, I contacted Square and they also denied they could help. I tried contacting Sutton Bank who issued the card and she said she would call cash app and ask them to deactivate the card but she said she couldn’t even verify to me if it’s ever done. My last resort, finally I called VISA. They affirmed it was an actual legit, active card and they permanently disabled it for me. Unbelievable. Insanity. Cash app cannot possibly be a legit company
