Healthcare/Medicaid/Medicare November 28, 2023

Scam Type

Healthcare/Medicaid/Medicare Scam

Business Name Used

Healthcare/Medicaid/Medicare

Date Reported

November 28, 2023

Postal Code

48069

Total Dollars Lost

$ 538

Scam Description

I took a buyout at work. Employer is paying health insurance until December 31, 2023 and I will need to pay for my own coverage after that. I didn’t want to wait until the last minute, so on Oct 23rd I looked at healthcare.gov and was called right away. I spoke to Joseph at (866) 949-3581. He quoted me a price just for myself, which was supposed to be a big savings. Joseph had to ask his manager if he could still give me the $0 annual deductable. He said I can cancel at any time. I would want to call him for changes (855) 432-1237. Joseph said I’d need to pay for it now, and said I’d need to use my debit card, but to be sure to log into the website and change my payment type. Joseph also said I’d need to call his “Teams” number (855) 432-1237 to be sure I got to the right group. I could ask for him personally with any changes. I gave him my card number. I thought I was safe, I was working with someone from healthcare.gov after all. Joseph then said, because I’m still covered I would need to call before Nov 22 and ask the customer Service rep to push my start date to Jan 1st. I got an email receipt from partnerservices@innovativepartnership.com for $538.25 I then called (855) 432-1237 on Nov 16th and asked for my start date be pushed to Jan 1st and the Customer Service rep said I’d receive a confirmation email in 48hrs. No email arrived. I was getting nervous as I replayed the scenario in my head. I called (855) 432-1237 and couldn’t speak to Joseph. He was not available. I called (866) 949-3581 and left messages to cancel my insurance and refund my money. I’m still insured and don’t need the insurance. I’ve called multiple times and emailed multiple times. The emails have different people copied on them.
Partnerservices@innovativepartnership.com
IPA1406@carynhealth.com
membercc@innovativepartnership.com
Support@americandatawellness.com
This has been exhausting. It’s now been over a month. I should have investigated before giving my account out.

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