Scam Type
Debt Collections Scam
Business Name Used
Unavailable
Date Reported
October 15, 2024
Postal Code
92626
Total Dollars Lost
$ 0
Scam Description
The first caller left a voicemail on my dad’s cell phone, stating they were calling from “Document Preliminary Services” regarding a filing complaint against me. They mentioned that actions were being taken, and they would be filing at an Orange County Court. The message emphasized the need for me to contact them immediately to resolve the issue, warning that legal action would proceed without my acknowledgment before the call was cut off.
I called the number provided, and Christopher, who introduced himself as the Case Manager and Office Supervisor, answered immediately. However, the business name he gave was different—he said he was with Universal Solutions Group (USG). Christopher shared the last four digits of my Social Security number but couldn’t provide detailed information about the alleged debt, which he claimed was with Chase Bank. According to USG, the account was opened in 2012 and closed in 2016, yet this supposed debt does not appear on my TransUnion credit report. Additionally, I have never received any letters from Chase Bank attempting to collect on this debt.
Christopher then sent me an email via SignWell, which included language about garnishing my wages and placing a lien on my home if the debt was not paid by the end of the week. He also warned that if I didn’t pay the debt or the reduced amount being offered, Chase Bank could seek over $6,000 in legal fees plus the debt by the end of the week. Alarmingly, the email included my full Social Security number.
