Scam Type
Credit Cards Scam
Business Name Used
Macy’s American Express Card
Date Reported
Sep 23, 2022
Victim Postal Code
80226
Total Dollars Lost
0
Scam Description
I received a notice showing a PIN # and if I wanted to change it to call this phone 1-877-204-7996. I called and spoke to Carlos, telling him I DO NOT, OR HAVE EVER applied for a credit card with Macy’s. He than wanted me to give him my SOCIAL SECURITY NUMBER (I DID NOT) so he could pull up my account because he could not find my account number with my name, I said I don’t have one. I asked for his supervisor and a lady came on named Maria, and I explained the same to her and she wanted my SOCIAL SECURITY NUMBER, did not give it to her either. So she got upset and said she could not help me, and said it might be FRAUD, I said, ya you are trying to get information from me to commit FRAUD I’m going to report you, for doing this to me. She HUNG UP ON ME. the paper they sent me looks so real, like when you want to change your PIN# on other credit cards it looks just like one of those where you have to rip the 3 perforated edges to open it. IM SCARRED BECAUSE THE PIN THEY WANT ME TO CHANGE IS ONE I REALLY USE ON ANOTHER CARD.
And where it shows #1., to custom a pin number there are two phone numbers one untop of each other can’t really make them out. PLEASE HELP ME, I DON’T KNOW WHAT TO DO NOW, I’M AN ELDERLY WOMAN.
