Counterfeit Product October 16, 2024

Scam Type

Counterfeit Product Scam

Business Name Used

https://www.superiorsalesdepot.com/robot-vacuum/ZRV-S21/mobile/?AFFID=4&C1=12234&C2=1546&C3=10209dae641e70623eed657129a809&C4=&C5=772647654&click_id=e99d50d2f74d403182d5d80611de485d

Date Reported

October 16, 2024

Postal Code

45805

Total Dollars Lost

$ 186

Scam Description

Website looks like it is selling a good robot vacuum cleaner/mop for shipping prices only ($14.99). Item received doesn’t clean anything, is very loud, charged battery lasts 10 minutes, and has no mopping feature (all not as advertised). Was planning to “call it a loss” and not return item due to cost of shipping when a new charge appeared for $185.69. Website terms and conditions fine print states the purchase started as membership that auto charges the credit card $24-$190 every 2-4 weeks for new products. Information was not provided at initial checkout.

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